Turning detailed travel planning into a more visible workflow.
This travel agency was running trip administration manually through spreadsheets, a fragmented, error-prone process that meant re-typing booking confirmations from providers like Google Flights or wholesale partners by hand for every flight, hotel, cruise, insurance policy, transfer, train and tour.
We built an internal workflow tool to replace it. Agents paste in raw booking confirmations and an AI-based parser extracts structured details: dates, passenger counts, baggage, pricing, with agents reviewing and confirming the extracted details before they're saved. No manual re-entry is required. From a central dashboard, agents manage multiple client bookings at once, each with its own itinerary items, payment tracking and settings. The app generates client-ready outputs on demand: branded PDF quotes, itinerary summaries and statements of account (plus a standalone ad-hoc statement tool for one-off charge extraction), along with email templates for sending itinerary options to clients for selection. It turned a fragmented, error-prone process into a single system for capturing, organising and presenting travel bookings.
AI in the product: booking-confirmation parsing, reviewed by the agent before it's saved.
- AI-assisted parsing
- Client dashboard
- Quotes & statements
- Email templates










