Missed calls
The phone rings while you are on a job, with a customer, or on another call. If nobody picks up, the call goes unanswered.
AI Ops Desk
Give every local business owner their evenings back.
AI handles the calls, messages, quoting, scheduling and follow-ups. A person supervises anything that matters.
The everyday drag
The work that follows you home.
You are on the tools, with a customer, or already on another call. The phone still rings. The inbox still fills up. The admin waits until the evening.
Slow replies
Messages sit until you find a spare moment. For many owners, that spare moment is after dinner.
Evenings on admin
Quotes, bookings, confirmations and follow-ups land on you once the day's work is done.
The plan
Three steps.
You choose how far to go.
Start with a free snapshot. Take the roadmap if you want a written plan. Put the desk on when you want it running month to month.
Free AI Snapshot
20 minutes and a short form. You get your top 3 time-savers. Helen reviews them before they are sent.
AI Growth Roadmap
A paid assessment on the Exponential Organizations (OpenEXO) framework. A purpose statement, an ExO scorecard, a 90-day plan, a stack plan, and a 30-minute call with Helen.
Managed AI Ops Desk
We run the desk month to month. Calls, messages, booking and follow-up, with a person in charge of anything that costs money or makes a promise.
Step 01
Free AI Snapshot
Twenty minutes. You fill in a short form. You receive your top 3 time-savers. Helen reviews them before they are sent.
There is no fee. You can stop there.
- Your name, your business, and what is eating your time
- A time that suits you for the 20 minutes
- Three time-savers, checked by Helen before you see them
Step 02
AI Growth Roadmap
A written assessment of where AI can take routine work off your plate. It uses the Exponential Organizations (OpenEXO) framework: a purpose statement, an ExO scorecard, a 90-day plan and a stack plan, then a 30-minute call with Helen.
We use that framework to structure the work. Ambitious Minds does not hold an OpenEXO certification or accreditation.
AI Growth Roadmap
A$290 + GST
- Purpose statement
- ExO scorecard
- 90-day plan
- Stack plan
- 30-minute call with Helen
Roadmap Plus
A$790 + GST
Everything in the roadmap, plus:
- AI-run staff interviews
- A privacy and data map
- A website and Business Operations Hub gap review
If you go ahead with the desk, the roadmap fee is credited against setup. Desk Essentials has no setup fee, so on that plan the fee is credited against the first month.
Step 03
Managed AI Ops Desk
Month to month. 30 days' notice. No lock-in. Prices are in Australian dollars and exclude GST.
Desk Essentials
A$290 /mo + GST
Setup A$0
- AI phone and web chat
- Booking
- SMS confirmations
- Logging to your CRM
Includes 100 call minutes, 100 SMS and 300 automation runs.
Desk Growth
A$590 /mo + GST
Setup A$290 + GST
Everything in Essentials, plus:
- Quoting drafts
- Follow-up sequences
- Review requests
- A monthly report
Includes 250 call minutes, 250 SMS and 1,000 automation runs.
Desk Operator
A$990 /mo + GST
Setup A$490 + GST
Everything in Growth, plus:
- Always-On Operator for 2 workflows
- For example, meetings to tasks, or invoice drafts
- An approval queue
Includes 400 call minutes, 400 SMS and 2,500 automation runs.
Fair use applies. Extra usage is billed at our published rates.
You stay in charge
A person approves anything that matters.
Agents draft. A person approves anything that costs money or makes a promise. You approve quotes, refunds and scripts before the desk goes live.
- 01
Draft
The assistant prepares the reply, the booking, the quote or the next step.
- 02
Approve
A person checks anything that spends money or commits you to a customer.
- 03
Go live
You sign off quotes, refunds and scripts first. Then the desk runs them.
Where it sits
Website, then the hub, then the desk.
The desk works with your website and the Business Operations Hub.
- 01 Website
- 02 Business Operations Hub
- 03 AI systems
Business Operations Hub
Your quotes, clients and stock in one place. More than a CRM.
The hub holds the quotes, clients and stock. The desk handles the calls, messages and follow-ups around them.
See the Business Operations HubQuestions
Straight answers.
Will callers know it's AI?
Yes. Every call and chat starts by saying it's an AI assistant for your business, and offers a callback from a person. Calls may be recorded, with consent.
What about privacy?
We handle personal information under the Australian Privacy Act. We collect only what we need to run your desk, we explain how it's used, and we tell you where it is stored, including any overseas providers.
Do you do tax or BAS?
No. We don't give tax, BAS or legal advice, and we don't do ABN registrations. Accounting connections are read-only, or drafts only. We refer that work to your accountant.
Is there a lock-in?
No. The managed desk is month to month. You can stop with 30 days' notice.
What do I get from the free AI Snapshot?
A short form, then 20 minutes. You receive your top 3 time-savers. Helen reviews them before they are sent. There is no fee.
Free AI Snapshot
Start with the free AI Snapshot.
Twenty minutes. A short form. Helen reviews your top 3 time-savers before they are sent.
Book your free 20-minute AI Snapshot